Session 9: Leadership Series on People and Performance Management

We are approaching Session 9 of our Leadership Series which is a follow up of our last session on Performance Standards. In this upcoming webinar we will focus on the importance of People and Performance Management and the basics of how to assess people’s performance.

People management can be defined by a set of practices that include the end-to-end processes of appointing staff, optimizing their use and retaining them whilst providing continuous support and guidance to ensure they grow and mature in their positions. Other aspects include compensation, performance management, safety, wellness, benefits, employee motivation and engagement, communication and training etc.

As with any organization, good tax administration performance rests with its staff, their capabilities and skills, as well as the ability of the leadership to motivate staff to do their best in achieving organizational objectives.

In addition, a performance management system provides the means by which the performance of managers and staff can be evaluated fairly and objectively. It considers different tasks and responsibilities and the difficulties in achieving them. It also enables every employee to be provided with a clear understanding of what needs to be achieved and the standards of performance required and serves a valuable tool to, for example:

• Identify individuals whose performance merits financial reward;
• Identify individual suitability for promotion;
• Determine training needs; and
• Determine unsatisfactory performance.

We look forward to meeting with you and hope we can provide constructive recommendations to create a wider understanding of performance management and its place in modern tax administration.

We will be sending out a short survey this week which we ask all PICs to complete. This information will provide us with insights into your own environments and contribute to discussions.

The webinar will take place on 9 November 2022 with a duration of 2 hours (Fiji time 11.00 am – 1.00 pm).

NB: This webinar is a forerunner to a workshop on Performance Management being planned for the week of 30 January 2023, in Nadi.  More information about this will be shared at the webinar.