Online Application Form: POSS Operations and Client Specialist Employment Application Form November 2026 – Fill out form
CAREER OPPORTUNITY
The Pacific Islands Tax Administrators Association (PITAA) is a non-profit organization of Tax Administrators in the Pacific region. Established in 2003, PITAA has a membership of 16 Pacific Island Countries (PICs) with an objective to provide a network to support and promote programs and projects that enhance tax administration advancement in Pacific Island Countries (PICs).
PITAA is the administrator of the Pacific One-Stop Shop (POSS), a regional VAT/GST collection system that enables non-resident suppliers and online marketplaces to register, lodge and pay VAT/GST obligations for participating Pacific Island jurisdictions through a single platform.
PITAA is seeking a suitably qualified and experienced Fiji resident to join its Secretariat in Suva as POSS Operations and Client Specialist. The successful candidate will be responsible for:
- Managing the day-to-day administration and operation of the POSS System.
- Receiving, assessing and processing POSS registration applications.
- Managing the receipt and monitoring of POSS lodgments and related transactions.
- Operating and maintaining the POSS client contact service.
- Maintaining the POSS registry, records, forms and operational reports.
- Administering and supporting POSS system form functionality and user processes.
- Providing operational support to participating jurisdictions and stakeholders.
- Assisting with data integrity, reporting and compliance monitoring activities.
Applicants should possess:
- A bachelor’s degree in Accounting, Business Administration, Information Systems, Customer or Service Management.
- At least three (3) years’ relevant professional experience
- Experience working within a revenue administration, Ministry of Finance, regulatory authority or comparable service delivery environment.
- Experience administering taxpayer registration, return lodgment, case management or similar high-volume transactional processes and working with digital tax, government or business systems
- Experience providing client or taxpayer contact services through email and telephone
- Strong attention to detail and the ability to meet statutory, operational, and contractual deadlines.
- Ability to work independently and manage multiple priorities simultaneously.
- High integrity, professionalism, and commitment to service excellence.
- A valid driver’s licence.
PITAA’s working language is English.
Further information and the Position Description & application form are available at www.pitaa.org. Applications for this position should include a cover letter, current resume and qualifications with transcripts and an outline of your proven experience to carry out the role and how you meet the above criteria. Applicants are required to complete the online application form available on PITAA website under vacancy tab. Due date for application: 4.30pm on Friday 20th November 2026. All enquiries to the position are to be directed to Ms.Devi on mdevi@pitaa.org and telephone 7735 430.
PITAA is an equal opportunity employer and welcomes applications from individuals of diverse backgrounds, experiences and abilities. Persons with disabilities are encouraged to apply. PITAA is committed to maintaining the highest standards of integrity, accountability and professional conduct. We have zero tolerance for fraud, corruption, harassment, discrimination, sexual exploitation and abuse, and any other form of misconduct. Appointment to this position is subject to satisfactory referee checks, verification of qualifications and relevant pre-employment screening.